FAQ & Site Info

In cases of damage or defect, the return process can often be expedited by providing a digital image of the damage or defect (along with a clear description of the problem) in an email to us. In many cases, action for replacement can be taken as soon as substantiation of the claim has been provided by the customer. If the damage / defect cannot be verified over email, the item may be required to return for inspection before a determination can be made as to the state of the product. If your item is found damaged or defective and your request for replacement is granted, you will receive a return number (RMA) for inclusion on your return shipping and a prepaid return shipping label. Also, an email will then be sent letting you know once the reprint has been initiated. We don't accept returns without a valid return number (RMA). Under no circumstance will we reimburse for return shipping costs incurred by the customer. If a product is damaged or defective, the recipient must make arrangements with us as to how the return should be handled prior to placing the items back in transit to Zazzle. For all other acceptable reasons other than for damaged or defective items, return shipping costs are the responsibility of the customer. Requests for returns will need to be determined for approval upon receipt of your complete request for return.

All products are fulfilled by my printer: Zazzle. Manufacture and printing takes 3 to 5 business days Shipping to customer's receipt within USA takes 3 to 7 business days Shipping to customer's receipt in Canada & Mexico takes 6 to 8 business days Shipping to customer's receipt for other international locations takes 6 to 8 business days